Visit Status Codes — Scheduling Reference

Scheduling Reference

Visit Status Codes

Use these codes in eClinicalWorks to track where each appointment stands. Each color maps to a stage of the visit workflow.

Pre-visit

SCHD #E8F5E9
Scheduled
Appointment booked. No further action taken yet.
CONF #A5D6A7
Confirmed
Patient confirmed via portal, phone, or text reminder.
WAIT #FFF9C4
Waitlisted
On waitlist for an earlier opening.

Day-of Flow

CHKI #B3E5FC
Checked In
Patient arrived and checked in at front desk.
ROOM #81D4FA
Roomed
Patient in exam room. Vitals taken by MA.
PRVD #4FC3F7
With Provider
Provider actively in the room with the patient.
PRND #CE93D8
Procedure Pending
Waiting for in-office procedure, lab draw, or imaging.
CHKO #FFCCBC
Checked Out
Visit complete. Patient left. Checkout and billing done.

Telehealth

TSCH #E0F2F1
Telehealth Scheduled
Video or phone visit booked. Link not yet sent or opened.
TLIV #4DB6AC
Telehealth Live
Patient in an active video or phone session with the provider.

No-Show & Cancellation

LATE #FFF3CD
Late / Not Yet Arrived
Past scheduled start time. Patient not yet checked in.
NSHW #FFE0B2
No-Show
Patient did not arrive and gave no notice. May need follow-up.
CXPT #E0E0E0
Cancelled by Patient
Patient cancelled. Slot is now open.
CXOF #BDBDBD
Cancelled by Office
Practice-initiated cancellation. Slot is now open.

Administrative

BLCK #F5F5F5
Blocked
Slot intentionally blocked. Not available for booking.
ADMN #CFD8DC
Admin / Internal
Staff meeting, chart review, or admin task in the schedule.
RSCH #ECEFF1
Rescheduled
Original slot vacant. New appointment created elsewhere.

17 status codes  ·  5 groups  ·  eClinicalWorks scheduling

Color bars reflect the actual hex values used in eCW